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Wilcom products are used by international fashion labels, schools and universities, retail stores, promotional product companies, small businesses and textile artists alike.
We love hearing about how people like you are using our software. It’s exciting to see how inventive, creative and clever our customers are! Here’s what a few of our customers have to say…
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About Training
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"DecoStudio has helped us to offer a service that no other gift store in Seattle is doing. We do a lot of lettering and monogramming, so we use both of those features quite a bit. The one time I had to contact your support department, the experience was wonderful. We have taken advantage of the online training classes and they were very helpful. We also attended the in-house training as we wanted to learn how to use all of the features of our software. Our expectations were met – the class was very helpful and worth the money it took to travel to Atlanta from Seattle. We would rate Wilcom 5 out of 5 for the entire experience."
M.Thomas
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"Thanks again for everything. I had learned everything I needed during the 3 days of class. Being that I had prior embroidery experience I was able to hit the ground running, but I also noticed that the people with less experience were picking it up pretty easy as well. The technicians were well experienced ,extremely helpful not to mention they were really good people. I will surely recommend the DecoStudio program to my peers. Thanks again for the hospitality and going above and beyond."
P. Braun
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"I wanted to thank all of you for your help and support the week I spent with the Wilcom team. I learnt so much and have been using the software more and more each day. My original software is becoming a means of just transporting the designs to the machine. I do hope to return to Wilcom for another week. Thanks so much for all your time and I am sure I will be talking to you soon."
J. Koster
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"Just wanted to say that the training was incredible and the instructor, James Timmons, even more so. I had to close my shop for 3 days to attend the class in Atlanta, but it was well worth the time. James had an uncanny ability to teach all levels in the class, from those with basic computer skills to those that had some extensive background in computer design. And all the while making the lessons pertinent to all. The software itself is incredible and well worth the investment. It has already helped lay a solid foundation for building that section of my small business. To anyone asking my opinion as to whether or not to attend this class, the answer is a definite yes. I will definitely be attending more, if available, in the future. Thank you!"
J. Pipkin
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"I just returned from the in-house training at Wilcom and I was extremely pleased with the whole experience. I gained so much knowledge that my mind is fairly bursting!
During the training James was our instructor. He has a strong knowledge of the Wilcom software and his enthusiasm is contagious. He expresses himself in an "easy to understand" manner and is anxious that you understand each concept.
I am so pleased that I had the opportunity to attend this training."
D. Boyer
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"I really enjoyed the training class this past week. Everyone there at Wilcom was so helpful and friendly. It really made us appreciate the decision we made to switch to Wilcom. You guys really made us feel like family."
D. Fultz
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(Regarding the Live online Discovery Tour)
"I really appreciated the presentation on the 9th. The site was full of great information and demonstrations. I can't imagine what kind of effort it took to make it happen. I had blocked off that day, and my customers obliged, so I spent almost the entire day watching everything you had to offer.Thank you for all your effort and thank you for a fine product. I'm looking forward to getting my update."
M.Buckle
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"Over the years I have spent a lot of hours in classrooms in training as well as being a college instructor myself and this was top shelf work in class plus all the aid provided by all the staff. I thought I was just attending class with my wife but James with his knowledge and excitement had me digitizing before we left. James and the staff made our stay at Wilcom very educational and that becomes profitable."
D. Montgomery
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"I wanted to thank you all again for the great training you provided... I remain confident we made the right choice by going with Wilcom software. We look forward to working with you in the future."
V. Larsen
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"I just wanted to say how much I enjoyed the week of training I attended there. I have used ES-65 for several years and just upgraded to e1.5 Level 3. I can truly say that I recommend that everyone who purchases any level take advantage of the free training in person. It was soooo worth the cost of the trip and the hotel. James was so patient and went through all of the tools available to us and now I know how much I was missing and how powerful this software actually is."
A Montgomery
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Your Stories
Our customers help to direct our future innovations. If you have any ideas or a story about your business and how you use Wilcom software, we’d love to hear from you! Please email wilcom@wilcom.com.au
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